As the world continues to evolve, Maasmechelen Village is committed to continue to provide the outstanding service it is known for, and is therefore reimagining its guest experience with virtual shopping. This new service will be available across all 11 Villages of The Bicester Village Shopping Collection, to further complement and serve the everchanging needs and lifestyles of its customers. 

Virtual shopping consists of two main services: Home Delivery and Reserve & Collect, which are both made available via the Maasmechelen Village website. This way, guests will be able to purchase their desired products direct from the boutiques of Maasmechelen Village, from the comfort and safety of their own home. 


Home Delivery: your favourite brands brought to you:

Customers can now purchase items from their favourite brands in Maasmechelen Village, and have their purchases shipped securely and directly to their home. In order to enjoy this service, guests are invited to go to the Maasmechelen Village website, and contact the boutique directly to arrange a private virtual appointment. Together with their client advisor, the customer can discover the latest offers and new arrivals. This appointment can take place over the telephone, via video call, by email or even via WhatsApp.

Reserve & Collect: a safe and surprising shopping experience:

To enjoy this service, customers can browse available items on the Maasmechelen Village website, or contact the participating boutiques in order to discover other collections and offers, and to have them reserve the items they wish to purchase. A pick-up appointment will be organized at the customer’s best convenience, so they can to collect their order from the boutique. Upon arrival to Maasmechelen Village, guests will be welcomed by a VIP Host, who will ensure a pleasant and comforting experience. Reserve & Collectoffers a unique and exceptional moment, as guests will be the first to discover and enjoy the magical Christmas decorations of the Village… Which they will have all to themselves. And not to forget, guests can take advantage of the Village’s five star services, such as complimentary parking.

The Bicester Village Shopping Collection’s Virtual Shopping services ensure that Maasmechelen Village can continue to connect and engage with its community of global citizens, both at home and internationally.